Customized
Support
FOR LAW FIRMS
- ZERO Missed Calls
- ZERO Sick Leaves
- ZERO Missed Deadlines
- ZERO Payroll Tax
- ZERO Bar Complaints
- ZERO Turn Over
Contact Us to Learn How We Can Assist
SAVE MORE + MAKE MORE + WORRY LESS
NO LOST CALLS
No one enjoys being ignored or even being put “on hold”. Our team can scale up and down to meet the needs of your Firm’s call volume at any time.
NO DISTRACTIONS
The days of asking other team members to handle call volume are over. We handle all the calls so your staff can focus on being productive at their main jobs.
NO SICK DAYS
Having a front-end employee call-in sick can create chaos in your office. Our team is modular, when someone is out, another person steps in. Seamlessly.
NO PAYROLL
Forget bi-weekly payments, payroll taxes, setting up direct deposits or any other accounting headache. You pay one fee, once a month. It’s that simple.
TRAINING
Every single one of our virtual customer service professionals goes through our intense signature training so that they are ready to give their best to your clients.
MEASUREMENT
Our monthly performance reports will help you get a real understanding of the type, frequency and durations of calls, trends and spikes, and much more.
Client Testimonial
Check out what our clients say about us
Phone Support
- Legal Intake
- Answering service (available 24/7)
- Customize law firm’s Phone Tree
- Monthly reporting on volume of calls
Legal Support
- Complete USCIS forms with highest quality and efficiency
- Complete translations (Spanish to English) using USCIS format
- Delivering case updates to Clients
- Relaying messages from your team to your clients and back
- Inputting case notes into your firm’s CRM
Collection Support
- Secured Process of clients’ on-line payments
- Conduct daily collections of the past due invoices
- Assembling of collection letters for 30, 60, 90 and 120 days
- Record keeping of all collection efforts
Add ons
Because sometimes you wish someone got your back when you need it the most.
AFTER HOURS SUPPORT
- Handle inbound calls, sort out calls and transfer messages after hours.
HOLIDAYS SUPPORT
- Handle inbound calls, sort out calls and transfer messages during holidays.
CALL SPIKE SUPPORT
- Additional call volume support during a peak time. A lifeline for when your marketing is working incredibly well.